Last updated: December 2023
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL TERMS INCORPORATED BY REFERENCE.
These Terms of Service ("Terms") govern your access to and use of Callify's applications, websites, and services ("Services"). These Terms form a legally binding agreement between you and Callify International LLP ("Callify", "we," "us," or "our") regarding your use of the Services.
You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that you meet all eligibility requirements.
When you create an account with us, you must provide accurate and complete information. You are solely responsible for:
You retain ownership of any content you submit through our Services. By submitting content, you grant Callify a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute your content.
You agree not to:
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to our Privacy Policy.
Our Services may contain links to third-party websites or services. We are not responsible for any third-party content, websites, or services.
The Services and their original content, features, and functionality are owned by Callify and are protected by international copyright, trademark, and other intellectual property laws.
We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including if you breach these Terms.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
IN NO EVENT SHALL CALLIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page.
If you have any questions about these Terms, please contact us at:
Email: legal@callify.com
Address: Callify International LLP
[Company Address]
Effective Date: December 1, 2023
Effective date: 20 January 2025
If you reside outside the European Union (EU), European Economic Area and Switzerland (“Europe”), you are entering into these Terms of Service with Callify International LLP. If you reside in Europe, the applicable terms are available here.
Callify International LLP (“Callify” or “we”) offers users (“Users” or “You”) global phone community services transacted through various software applications and services, including but not limited to the “Callify” application. These Terms of Service and the Callify Privacy Policy (the “Terms”) will govern your use of Callify’s software applications, websites, web service API, tools or other services and features provided by Callify from time to time (collectively “Services”). By accessing or using any of the Services, you agree to be bound by these Terms. By using the Callify application you confirm that you are a resident of the country outside Europe to which the international dialing code of the phone number that you have registered for access to our Services belongs. Where other third-party services are made available as part of our Services, the respective third-party terms of service and privacy policy shall apply to any such use by you. If you are registering with Callify as a business entity, you represent that you have the authority to legally bind that entity. For Callify SDK and Callify Priority Users, specific terms apply in accordance with the respective agreements for such services. For API Users, additional provisions apply in accordance with the API License Addendum (which is incorporated by reference into these Terms).
Certain features of the Services may be subject to additional guidelines, terms or rules, which will be posted in or on the Services in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
When you sign up for paid features (e.g., Callify Premium, Family or Gold), the Specific Terms for Paid Services will apply in addition to these Terms. Please review these terms carefully to understand your rights and obligations when using the services.
We are firmly committed to the security and protection of personal information of our Users and the Services. The Callify Privacy Policy describes how we collect, use, share, and process personal information, and you acknowledge and agree that Callify may collect, use, share, and process personal information as described therein.
Except as otherwise agreed separately in writing between us or as set forth in the API License Addendum and subject to your compliance with these Terms at all times, Callify grants you a personal, non-exclusive, non-transferable, and limited right to use the Services for your own personal, non-commercial use.
Please note that availability of Service features (whether paid or free) may vary depending on your operating system (i.e., whether you are using an iOS or Android device), your country, and/or your carrier. We provide free-of-charge and paid versions of the Callify App. On iOS, the free version includes a phone number lookup feature, which allows you to make a limited number of number searches per day. On Android, the free version includes phone number lookup, caller identification, spam detection, messaging, and other communication-related features, excluding the Service features described here.
You are not allowed to use the Callify Services on any device that you do not own or control. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Callify software applications, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent expressly permitted by these Terms or may be permitted by the licensing terms governing use of any open source components included in the Callify software applications).
You are not granted any right to use Callify’s name, trademarks, or other commercial symbols. All rights not expressly granted to you under these Terms shall be retained by Callify.
In case you wish to use any part of the Services as a part of your own application or modify any part of the Services, such use is subject to Callify’s prior written approval and that you enter into a separate license agreement with Callify. Any API, commercial, or enterprise use of the Services shall be governed by the API License Addendum or such other separate agreement as may be required by Callify.
Callify strives to provide adequate and efficient technical support, upgrades, and updates for the Services. However, Callify shall not be under any obligation to provide support or maintenance for the Services under these Terms and reserves the right to limit or discontinue the support, upgrades, and updates provided from time to time.
You guarantee that any information and other content, such as your profile information and information regarding the contacts contained in your device’s phone book, that you share with Callify as a User of the Services (together “Content”), is, to the best of your knowledge, correct, not in violation of applicable law, will not corrupt or disrupt the Services, and that you have the right to share the Content with Callify in order for Callify to provide the Services and share the Content with other users.
Except as otherwise agreed separately in writing between us, or as set forth in the API License Addendum, you shall not make any commercial use of the Services or the Content or otherwise transfer for value the Services or the Content. You agree not to challenge Callify’s rights in, or otherwise attempt to assert any rights in, the Services or any Content provided by other users, except those rights explicitly granted under these Terms. You agree to use the Services and Content only as expressly permitted under these Terms.
You agree not to use the Services, Content, or information to attempt to circumvent the regular operation of the Services, reduce the fees or consideration that we may derive from the Services by any means (including by creating multiple accounts, redirecting traffic, following other fraudulent or deceptive practices, creating a parallel repository, or seeking to bypass the Services or compete with us). Furthermore, you may not circumvent, bypass, avoid, or breach any geographical restrictions on the Services, websites, and applications, or any other legal, contractual, or technical restrictions applying to your online activity.
Scraping any information contained in the Services, by using automated systems or software to extract data (including any Content and any third-party information accessible via the Services), is strictly prohibited.
You may not use the Services or the Content in any way that is illegal, harmful, or may be considered offensive by Callify, other users, or third parties. You agree not to exploit the Services or the Content in any unauthorized way, including, but not limited to, trespassing or burdening network capacity. You further agree not to use our Services or Content in any manner to harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party. Callify is not responsible for any harassing, threatening, defamatory, offensive, or illegal messages or transmissions that you may receive as a result of using the Services. Notwithstanding any other remedies available to Callify, you agree that Callify may suspend or terminate your use of the Services without notice if you use the Services or the Content in any prohibited manner, and that such use will be deemed a material breach of these Terms.
You may not use or otherwise export or re-export the Services except as authorized by United States law and the laws of the jurisdiction in which the Services were obtained. In particular, the Services may not be exported, re-exported, or otherwise made available (a) into any country or region embargoed by the U.S. Government, or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. If you obtain access to any subscription-based Services in breach of these Terms, we reserve the right to cancel such subscription without any refund of fees in accordance with applicable law.
You may contact Callify at support@callify.com to report any violation or infringement of your rights by users of the Services.
The Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Callify and its licensors shall retain ownership in and to the Services and to all related intellectual property rights, including without limitation copyrights, trademarks, trade names, database rights, and patents. You are granted only a limited right to use the Services subject to these Terms, and no intellectual property rights are or will be transferred or licensed to you except as contemplated herein.
You are solely liable for any content that you post or communicate directly in or on the Services, and you agree to only post or communicate content that:
Callify appreciates the opportunity to be notified of any objectionable user-generated content posted or communicated by a user directly in or on the Services. Please contact us at support@callify.com to report any objectionable user-generated content. Callify reserves the right in its absolute discretion to remove any user-generated content from the Services.
The Services may contain links to external content provided by third-party websites and services. Such third-party content, websites, and services may be subject to the respective third-party terms and conditions, and Callify will not be liable for any such third-party content, websites, or services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CALLIFY MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. THE SERVICES ARE PROVIDED “AS IS” AND YOU AGREE THAT THE SERVICES ARE USED AT YOUR OWN RISK.
You understand and acknowledge that the Services may be unavailable from time to time and that Callify will not be liable for your inability to use the Services for whatever reason.
Callify makes no warranty or representation that the Services are available for use in any particular location. To the extent you choose to access and use the Services, you do so at your own initiative and are responsible for compliance with any applicable laws in connection with such access and use of the Services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT CALLIFY SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, AND GOODWILL, ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES OR THE CONTENT, even if advised of the possibility of such damages. In particular, without limitation, Callify shall have no liability for any information stored or processed within the Services, including the costs of recovering such information. Your only right or remedy with respect to any problems or dissatisfaction with the Services is to uninstall the Callify applications and cease using the Services.
CALLIFY SHALL NOT BE LIABLE FOR THE VALIDITY, RELIABILITY, OR CORRECTNESS OF THE CONTENT AND INFORMATION PROVIDED THROUGH OR IN CONNECTION WITH USE OF THE SERVICES. ANY USE OF THE CONTENT AND INFORMATION OBTAINED THROUGH THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK.
Nothing in these Terms shall limit or exclude our liability for any liability that mandatorily cannot be limited or excluded by law, including any rights you may have as a consumer under mandatory consumer law.
Callify offers certain features or services for which a fee will be payable (“Paid Services”). Your purchase of the Paid Services may be subject to foreign exchange fees or differences in prices based on your location. If you purchase or subscribe to such Paid Services, you agree to pay us the applicable fees (“Callify Fees”) and taxes in accordance with the applicable third-party payment and billing terms, based on the platform you are using, which are incorporated herein by reference. You will be charged the applicable fees and taxes during the subscription period unless you cancel the Paid Service, in which case you agree to still pay these fees through the end of the applicable subscription period. We may change the Callify Fees from time to time by posting the changes in or on the Services or by notifying you in advance. All fees are, except as otherwise expressly provided herein or as required by applicable law, non-refundable. Failure to pay these fees may result in suspension or termination of your service or subscription.
Depending on the platform you are using, prepaid fees for the Services may be connected to your device as well as its phone number. Therefore, in some cases, if you change the device or its SIM card, you cannot transfer the balance to a new device or SIM card, and no refund will be available. Any remaining balance of prepaid fees not used within twelve (12) months from the purchase will expire without any right of refund.
You acknowledge that you are fully responsible for any Internet connection and/or mobile charges incurred for using our Services. Please consult your carrier or mobile operator for further information.
Your right to use the Services continues until these Terms are terminated. Callify may terminate these Terms and your use of the Services at any time with thirty (30) days’ advance notice. You may terminate these Terms at any time by uninstalling the Callify applications and ceasing the use of the Services. These Terms will automatically terminate if you fail to comply with them. Upon any termination, you agree to cease using the Services. Upon termination by you, or by Callify due to your breach of these Terms, you will not be refunded any license fees or other prepaid fees, if any. Upon termination by Callify without cause, you will be refunded any unused prepaid fees upon your written request, provided a receipt of such fees and clear payment instructions are included in your request.
Provisions of the Disclaimer of Warranties, Limitation of Liability, Termination, and Governing Law shall survive any termination of these Terms.
Callify reserves the right, at its sole discretion, to assign and transfer the rights and obligations under these Terms to any third party.
As Callify provides global Services, additional Terms of Service may apply to Users in certain jurisdictions and will in such cases be made available in appendices and incorporated herein.
Callify may change the Services at any time, such as by adding or removing features or discontinuing the Services. Callify also reserves the right to modify these Terms at any time by providing revised Terms to you or by publishing the revised Terms within the Services. In the event of material changes, you shall be notified and provided the option to immediately terminate the Services. If you choose to terminate the Services, you will be refunded any unused prepaid fees upon your written request, provided a receipt of such fees and clear payment instructions are included. The revised Terms shall become effective upon publishing or notification to you. You will always find the latest version of these Terms at the Callify website.
These Terms shall be governed by and construed in accordance with the laws of India. You agree that any legal action or proceedings may be brought exclusively in the competent courts/tribunals having jurisdiction in New Delhi, India, and both Callify and you irrevocably submit to the jurisdiction of such courts/tribunals.