Callify is firmly committed to the security and protection of personal information of our Users and their contacts. This Privacy Policy describes how Callify will collect, use, share and process personal information. Capitalized terms not defined in this Privacy Policy are defined in the Callify Terms of Service.
If you reside outside the European Union, European Economic Area and Switzerland (“Europe”), you are entering into the Terms of Service with Callify International LLP and the terms of this Privacy Policy apply to you. If you reside in Europe, the applicable terms are available here. Click here for the supplemental privacy notice for Virginia residents.
Our paid Services are subject to this Privacy Policy as well as the Specific Terms for Paid Services available here.
By accepting the Callify Privacy Policy and/or using the Services, you consent to the collection, use, sharing and processing of personal information as described herein. If you provide us with personal information about someone else, you confirm that they are aware that you have provided their information and that they consent to our use of their information according to our Privacy Policy. You may opt-out at any time to prevent further use of the personal information shared via the Services.
When you create a user profile in the Services and confirm being the holder of a certain number, Callify will collect the information provided by you. In order to create a user profile, you must register your first name, last name, and phone number. Callify verifies your phone number by sending you a verification code via SMS or by performing an automated "missed call". Additional information that may be provided at your option includes, but is not limited to, photo, gender, street address and zip code, country of residence, email address, professional website, Facebook page, Twitter address and a short status message. Callify may supplement the information provided by you with information from third parties and add it to the information provided by you (e.g. demographic information and additional contact information that is publicly available).
When you install and use the Services, Callify will collect personal information from you and any devices you may use in your interaction with our Services. This information may include, for example: geo-location; your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings; SIM card usage; applications installed on your device; ID for advertising; ad data; operating system; web browser; operator; IMSI; connection information; screen resolution; usage statistics; default communication applications; access to device address book; device log and event information; logs, keywords and meta data of incoming and outgoing calls and messages to/from your device; version of the Services you use; and other information based on your interaction with our Services such as how the Services are being accessed (via another service, website or a search engine); your paired devices (such as a smart watch); the pages you visit and features you use on the Services; the services and websites you engage with from the Services; content viewed by you, content you have commented on or sent to us and information about the ads you see and/or engage with; the search terms you use; order information and other usage activity and data logged by Callify’s servers from time to time. Callify may collect some of this information automatically through the use of cookies. You can learn more about our use of cookies in our Cookie Policy.
Some information, including, but not limited to, usage information and other information that may arise from your interaction with the Services, and which cannot be used to identify you (whether in combination with other information or otherwise), will not constitute personal information for the purposes of this Policy.
You may provide us with your user identifier information regarding, or to enable your usage of, certain third-party services (together with a mapped photo where applicable) e.g., social networking services and payment services, in order for the Services to interoperate with such third-party services. You may use such third-party services to create your user profile or log in to our Services, share information with such third-party services, or to connect your user profile with the respective third-party services. Such third-party services may automatically provide us with access to certain personal information retained by them about you (e.g., your payment handle, unique identification information, content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on) and you agree that we may collect, use and retain the information provided by these third-party services in accordance with this Privacy Policy. You may be able to control the personal information you allow us to have access to through the privacy settings on the respective third-party service. We will never store any passwords created for any third-party services.
Where the Callify mobile applications (“Callify Apps”) are obtained from sources other than the Apple App Store or Google Play, you may share the names, numbers, Google IDs and email addresses contained in your address book (“Contact Information”) with Callify by enabling the Callify Enhanced Search Functionality. Where the Callify App is obtained from the Apple App Store or Google Play, we do not share any user Contact Information. In addition to Contact Information, if you choose to activate use of a third-party service, such as social-networking services, within the Services, Callify may collect, store and use the list of identifiers associated with said services linked to the Contact Information in order to enhance the results shared with other users.
Please note that no other contact information other than the phone numbers and associated names, Google IDs, and email addresses will be collected and used from your address book. Other numbers or information that may be contained in your address book will be filtered away by our safety algorithms and will therefore not be collected by Callify. You can always choose not to share Contact Information with Callify and, if you have shared such information and change your mind later, you can delist your number or opt-out to render your entire Contact Information unavailable for search in the Callify database.
You may provide us with various information in connection with your interaction with our Services. For example, you may, through tagging functionality, associate a phone number that is not registered in the Callify database or belongs to a user with a business or name, and you may report a phone number as spam or some other attribute to be included in spam blocking directories. If you are eligible for and voluntarily avail of certain additional Callify App functionalities, such as User Verification, Callify may collect, via its third-party service provider, additional information (including your name associated with a government issued ID or verifiable transactional platform) in order to verify your name, and such other information that you may opt to get verified, against your phone number. Callify may also from time to time offer you the opportunity to provide information on your experience using the Services or to participate in contests, surveys or other promotions. Callify will collect the information you provide in connection therewith, as well as any other information you provide through the Services or when you communicate or interact with us.
Callify may use the personal information collected to provide, maintain, improve, analyze and personalize the Services for its users, partners and third-party providers. More specifically, Callify may use such information to:
We use aggregated or anonymized personal information for statistical and analytical purposes. We may share such data with third parties. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Callify may use any of the information collected, as set out above, to provide you with location and interest-based advertising, marketing messaging, information and services. We may also use the collected information to measure the performance of our advertising and marketing services.
We may contact you for verification purposes or with information pertaining to the Services or special offers (e.g., newsletter emails, SMS and similar notifications about Callify’s and our business partners’ products and services). We also use the collected information to respond to you when you contact us.
Callify may use the collected information to comply with applicable laws and to enforce our agreements and protect and defend the rights or safety of Callify, its users or any other person, verify provided user profile information with third-party providers, ensure technical service functionality and data accuracy, perform troubleshooting and prevent or detect fraud, security breaches or illegal activities.
In addition to the sharing and disclosure of personal information that is included as part of the functionality of the Services as described in section 2 above, Callify may disclose personal information if we believe such action is necessary to:
We transfer information to trusted vendors, service providers, and other partners who support our business and Services, such as providing technical infrastructure services, bug testing, analyzing how our Services are used, measuring the effectiveness of ads and services and facilitating payments, as well as potential partners who may wish to work with us to provide other services. Callify will always require these third parties to take appropriate organizational and technical measures to protect personal information and to observe applicable legislation. Callify’s third-party data processor list is available at [insert URL here].
Callify may also share personal information with third-party clients, agencies, and networks. Such third parties may use this information for analytical and marketing purposes, including but not limited to providing measurement services, targeted ads, fraud detection, or for the improvement of their products and services. The information may be collected by such third parties by use of cookies or similar technologies, and you can learn more about the use of cookies in our Cookie Policy.
We may disclose and transfer your information to our associated or affiliated organisations or related entities and to any third party who acquires our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.
If a user chooses to disable the Enhanced Search Functionality, the Contact Information made available by that user is disabled and will thereafter not be available for search in the Callify database. If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Callify via its website or as set forth in the contact details below. You acknowledge and agree that Callify may keep and process personal information related to such request in order to be able to honor the request.
You can limit or opt-out of the collection and use of your information for ad targeting by third parties via your device settings.
In order to provide the Services, Callify will transfer, process and store personal information in a number of countries, including but not limited to India, and may also use cloud-based services for this purpose. Callify may also subcontract storage or processing of your information to third parties located in countries other than your home country. Information collected within one country may, for example, be transferred to and processed in another country, which may not provide the same level of protection for personal data as the country in which it was collected. You acknowledge and agree that Callify may transfer your personal information as described above for purposes consistent with this Privacy Policy. We take all reasonable precautions to protect personal information from misuse, loss, and unauthorized access. Callify has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Callify may, on its own initiative or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal information retained by Callify in connection with the operation of the Services. When required by applicable law, you have the right to know what personal information is stored about you and to have any such information corrected or deleted on your request. See contact details below.
Services are neither intended for nor designed to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. Callify does not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.
Callify may, at any time with or without a separate notice, change this Privacy Policy, and you are encouraged to review this Policy from time to time. In case of substantial changes, Callify will notify the users by push notice or via notice in the Services. Your continued use of the Services after a notice of changes has been communicated to you or published on our Services shall constitute consent to the changed policy.
As described in our Cookie Policy, we use cookies, web beacons, flash cookies, HTML 5 cookies, pixel tags and other web application software methods, including mobile application identifiers, to help us recognize you across the Services, learn about your interests both on and off the Services, improve your experience, increase security, measure use and effectiveness of the Services, and serve advertising. You can control cookies through your browser settings and other tools. By interacting with the Services, you consent to the use and placement of cookies on your device in accordance with this Privacy Policy, which by reference incorporates our Cookie Policy.
If you have any additional questions about Callify’s Privacy Policy or want to make a request regarding your personal information, you are encouraged to contact Callify. The contact information is:
Callify International LLP, Table Space, 10th floor, Two Horizon Center, DLF Phase 5, Sector 43, Gurugram 122002.
You can also send your enquiries (including in relation to any grievances to our Grievances Officer) via email to support@callify.com.
Effective date: 25 May 2018
Last updated: 4 October 2024